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We respect our interest groups as we carry out our activities, since we prioritized them and selected them on the basis of an evaluation in which Promigas top management was involved.
We constantly foster interaction scenarios using a fluid dialogue, with a view to hearing their perceptions and expectations. We have established mechanisms and procedures for receiving information and consultations from our shareholders, employees, customers, suppliers and communities, and from society in general, and these enable us to respond to their concerns, provide accountability and incorporate relationship levels that are in line with their expectations, so that we can cultivate long-term and mutually beneficial relationships. | | Each process has its own mechanisms and procedures for incorporating this information into its continual improvement cycles, and also for receiving and attending to petitions, complaints, claims and reports. We consider their contributions to be of great value in our efforts to advance our economic, social and environmental performance, and we take them into account as we engage in our activities; it is thanks to this relationship that we define our sustainability priorities or strategic fronts. |
