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English >  Corporative >  Corporate Policy >  Quality Management
Quality management
 

At Promigas, we constantly reinforce our quality-management system to guarantee a steady improvement in our operations and to provide   customers with prompt, safe and reliable service.  Consequently, we are committed to:

  • Developing a culture of quality based on eight principles: a customer-oriented approach, leadership, staff involvement, a focus on processes, a systems approach to management, constant improvement, decision-making based on facts, and a mutually beneficial relationship with suppliers.
  • Documenting our processes, as an important part of the company’s  know-how.
  • Encouraging and applying a philosophy based on gauging  and improving our processes constantly to make them efficient, competent and effective.